Leading the evolution of digital banking
- Banking today is about instant access – whether you’re paying with a tap, transferring money with a few mouse clicks, or depositing a cheque by snapping a photo. In a fast-paced world, you need your bank to keep up. With our mobile banking app and online banking, we make your banking fast and easy so you can focus on more important things. And, when you want to talk instead of tapping or clicking, our customer support centre is open 365 days a year.
The objective of Strategic Plan is to ensure alignment across the Bank and the Board on the strategic priorities that will guide our way forward for the current year, as well as give an overall direction for the coming 5 years.
OUR PURPOSE, The bring the age of opportunity to everyone
OUR COMPETITIVE ADVANTAGES
- Talent and Culture Management
- State of the Art Technology and Data Science
- Seamless Customer Experience
- Strong Brand and Corporate Reputation
- Seamless Experience Across All Channels
Partnering with advisors to get the right products in your hands
There are thousands of banking products available in Canada. How can you tell which ones are right for you? We think talking to a professional when making those big financial decisions is the best way to go. That’s why we partners with advisors providing our products to you through them.
Your advisor knows you, understands your specific needs, and can guide you towards an appropriate mix of banking solutions. Don’t have an advisor yet? We can help you find one.
Keeping your money as safe as possible
Innova Trust Bank is a wholly owned subsidiary of Innova Life Insurance Company and was one of the first federally regulated bank opened by an insurance company in Canada. Highly rated (PDF) because of our good-quality loan portfolio, we are profitable and well-capitalized.
In addition, Innova Trust Bank is a member of Canada Deposit Insurance Corporation (CDIC), a federal corporation that protects depositors by reimbursing them for insured deposits in the event of an institution’s failure. Eligible deposits are automatically covered up to a maximum limit of $100,000 (Canadian dollars) and coverage is free.
Innova Trust Bank’s wholly owned subsidiary Innova Trust Company was established in 2015 and is a federally chartered trust company licensed to do business in all Canadian provinces and territories. Innova Trust, too, is a CDIC member.
Protecting the environment and building communities
We’re greening our business across the Innova Trust Bank family of companies, minimizing the environmental impact of our operations, responsibly managing the impacts of our investment activities, and actively supporting the transition to a more environmentally sustainable economy.
We are also deeply engaged in Canadian communities, giving back through philanthropy and supporting our employees’ volunteer efforts. Learn more in our Public Accountability Statement (PDF) and Environmental, Social and Governance Report (PDF).
OUR VALUES
- Customer comes first
- We think big
- Innovation accelerated
- Empowered colleagues
- A human approach